Frequently Asked Questions

How can I access my purchases?

Once you have purchased an order you can log in to your account here to access your orders.

Can I make a purchase even if I don’t have a PayPal account?

Absolutely, when you go to checkout you will still click “Proceed to PayPal” and then on the next screen you will scroll down below the PayPal log in button and click “Pay with a credit or Visa Debit card”.

Where do I enter a coupon code?

If you have a coupon code you can enter it on either the cart or checkout pages. On the cart page the coupon code is below the list of products you have in your cart and on the checkout page there is a bright blue banner you can click to enter your coupon code.

Can I share my purchase with other educators?

No, the files you purchase are for individual use for you to use in your homeschool or classroom and are not to be distributed among other educators. If you enjoy a product we would love for you to share the link with fellow educators so they can purchase their own copy.

Have a question that wasn’t answered?

Contact us at support@educator.shop and we will help resolve your issue.